Shepherd Grows Primary Practice Portfolio with High-Touch Approach
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Shepherd was really easy to work with—responsive and accommodating to all of our requests. Since our team has a strong focus on coverages, particularly to meet the contractual obligations of our insureds, we appreciated that every request we made regarding coverage was carefully considered and approved.
- Practice Program
- $90M Heavy Civil Contractor
- Georgia
- Primary GL: $2M/$4M/$4M
- Primary Auto: $2M CSL
Contractor Profile
- Practice Program
- $90M Heavy Civil Contractor
- Georgia
Placement Profile
- Primary GL: $2M/$4M/$4M
- Primary Auto: $2M CSL
Background
Shepherd entered the market with a clear mission: to deliver service excellence through responsiveness, deep expertise, and customized solutions tailored to each client’s unique risk profile. As we expanded into the primary casualty space, we carried this same commitment forward—prioritizing a high-touch approach that focuses on clear communication, thorough risk evaluation, and coverage solutions that align with our partners’ needs. This approach continues to resonate in the marketplace, driving meaningful results and strengthening our partnerships.
How it came together
Following an introductory meeting with the broker team, we had the opportunity to share our programs and capabilities, which opened the door to review this submission. Once we received the file, our team dove in to fully understand the risk profile and identify the coverage solutions that would best serve the insured.
A critical part of our process was evaluating the insured’s contractual obligations and the specific coverage requirements they faced. Achieving this required close collaboration with the broker and seamless communication throughout the underwriting process. Additionally, we were able to offer increased primary limits, which provided the broker with meaningful value as they structured the tower.
Ultimately, it was our ability to work hand-in-hand with the broker and deliver the responsive, high-touch experience Shepherd is known for that secured the win.
