
This opportunity was presented to Shepherd, and we promptly responded with an initial indication within just 24 hours of receiving the submission. While the initial request was for an excess placement, we recognized the potential and demonstrated our strong appetite for the lead umbrella by producing a proposal within just 2 business days after receiving all the underlying details.
We recognized the importance of this account early on and worked closely with the broker to establish ourselves as the preferred lead layer provider. Our emphasis on clear communication and prompt responsiveness allowed us to gain a deeper understanding of the coverage needs, enabling us to present the most competitive pricing option. By consistently following up and providing swift turnaround times, we were able to secure our position in the tower early on, paving the way for the broker to build on top of us.